Meet Swift: AI Scheduling CoPilot For Nurses.
Swift performs complex, time consuming tasks for nurses & nurse managers and automates change-management workflows across health systems, decreasing costs and frustration.
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Technology should make things easier, not harder.
Work-Arounds
Scheduling systems require users to click-through a mind numbing amount of drop-down menus to perform tasks. As a result, nurses and nurse managers use manual work-arounds (including excel sheets and, yes, pen & paper) to perform scheduling workflows.
Bottlenecks
Nurse Managers are innundated with SMS texts, emails and office “drop-ins’ asking for schedule changes. They have to record, research, validate, and execute these requests. Every day, across the entire unit. Then monthly Balancing happens...
Central Staffing
Healthcare Systems staff 24/7 call centers that manage call-outs and make thousands of outbound calls, SMS text, and email per month to fill shifts. No automated intelligence directs these efforts.
Schedule flexibility and more time with patients.
In a 6 month Pilot program at 3 hospitals within the Wellstar Hearlth System of Georgia, the Swift AI Copilot validated, communicated with, and placed W2 resources in real-time, including auto-updating of the enterprise scheduling system.
by Nursing Teams
& Support Staff
for Nurses / Support Staff
& Nurse Managers
per Unit
Success Rate
How it Works.
Teams and Managers message Swift via SMS text or SSO-enabled web portal.
Swift connects via API to the scheduling system to validate rules & qualifications for swaps, coverage requests and more!
Swift manages & logs communication between team members and managers per transaction (including multi-level approvals).
Swift automatically updates the scheduling system...for everyone.
Swift can integrate Central Staffing and Float teams for end-2-end change management.
We asked nurses what problems a scheduling technology should solve
You can use [the system] to see who's working that may swap with you… Sometimes a mass email goes out and it’s very unsuccessful because no one responds.
When it comes to scheduling, staff members still have a perception of bias or favoritism regardless of how much effort goes into it and that drives turnover even more…
The goal is to stick to the [nurse ~ patient] ratio and not generate overtime and premium dollars. You might have your staff set, then somebody calls in sick…
Respect, being part of a team, and really feeling like people have a voice is important and makes for a happier employee.
Why it matters.
I'm comfortable asking a few other nurses for help, but if they cant cover or swap a shift, I'm stuck. Then I just text my nurse manager to find someone to cover for me.
Nurses are masters of developing work-arounds to make things easier, mostly becuase it takes so many steps to do anything in our scheduling system. But every nurse manager may do it a different way, which is really inefficient across all units and all hospitals within the system.
I spend 4-6 hours balancing a shift after self-scheduling closes. It's the bain of my existence. I toggle between multiple screens, excel sheets, notes and SMS texts I recieve from my team. Isn't there some kind of AI that can do this for me?
If something helped me spend less time on screens and more time with my team and patients, I'd love it. I spend so much time in my office with no windows looking at multiple computer screens...its kind of soul cursing at times.
vflok is a Workforce AI startup established by Catalyst by Wellstar, the innovation & venture arm of the Wellstar Health System, and Alloy Partners to help nurses attain better work~life balance and nursing leaders eliminate uneccessary workflows. Swift is the first product by vflok Inc..
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